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This couldn't be more well-written and accurate. I've worked with a number of teams and I've always been amazed at how some drivers speak to their crews. Literally cursing them like dogs for an inordinate length of time. I know one crewman who, when the driver would continue a lengthy tirade for far too long, would key his mic (but not saying a word) to keep his fellow crewmen from having to listen to the crap this driver was spewing.
As the writer said, "But you win as a team and lose as a team. Those radio tirades are just the thing to stop crewmembers from making all those sacrifices that pave the way for a driver’s fame and fortune." I've said that to a number of people in different ways. A team will continue to do their jobs for you regardless of how you treat them, but will they give that extra 10% that makes the difference in winning or losing a championship? I would argue that they won't.
I'm also always amazed how some drivers don't apologize when they screw up. I think the driver should have to walk the gauntlet between two rows of his crewmen and let them kick him in the butt as hard as they can after he screws up. He's given them a verbal butt kicking many a time, so turnabout is certainly fair play.